Is Box down?
No open incidents in its feed as of Oct 17, 2026, 12:53 UTC. The latest, "[Major] Issue with Box Drive" (reported Oct 15, 2026, 08:30 UTC), is marked Resolved.
Read from Box's own status feed when this page was built, Oct 17, 2026, 12:53 UTC. The paper rebuilds it with each edition, once a day at 10:00 UTC, so it is not live: for the state right now, open the official status page.
Recent incidents
The newest 7 the paper has read from the feed, each linking to Box's own page for it. A state is as the feed gave it when last read.
- [Major] Issue with Box Drive
We are investigating latency with syncing from the Box Web Application to Box Applications: Box Drive Some Users may see delayed updates synchronizing items from the Box Web App to Box Drive desktop clients.
- [Critical] Issues with Multiple Box Services
We are investigating an ongoing issue affecting All Files page, API, uploads, downloads, Box Sign and Notes. We will provide more information as soon as it is available.
- [Medium] Issue with Enterprise Event Reports
Our team is investigating an issue affecting enterprise event data. Admins may see missing or outdated information in event-based reports and Insights in the Admin Console, as well as in results from the Enterprise Events API. Box AI users may also see inaccurate AI unit usage. W…
- [Medium] Issue with File Requests
From approximately 2:50 AM to 3:30 AM PDT on Oct 01, 2026, we observed an issue impacting File Requests. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.
- [Medium] Issue with multiple reports
We are monitoring an issue affecting User Engagement Reports and collaboration-related insights in the Admin Console. Some data may be missing or out of date. We have taken steps to restore data processing and are validating recovery.
- [Critical] Issues with All Files Page, Box Notes, API calls, logins and downloads
From approximately 06.39 AM to 06:44 AM US Pacific time, we observed an issue impacting All Files Page, Box Notes, API calls, logins and downloads. Our systems automatically detected and corrected the underlying issue. There is no current impact and no further updates will be pro…
- [Medium] Issues with Box Notes
Our team is investigating an issue with Box Notes. Users may see errors or slowness when creating or updating Box Notes. We will provide additional information as it becomes available.