Is IONOS Cloud down?
No open incidents in its feed as of Oct 17, 2026, 12:53 UTC. The latest, "Performance Degradation on Managed Kubernetes" (reported Oct 16, 2026, 01:46 UTC), is marked Resolved.
Read from IONOS Cloud's own status feed when this page was built, Oct 17, 2026, 12:53 UTC. The paper rebuilds it with each edition, once a day at 10:00 UTC, so it is not live: for the state right now, open the official status page.
Recent incidents
The newest 9 the paper has read from the feed, each linking to IONOS Cloud's own page for it. A state is as the feed gave it when last read.
- Performance Degradation on Managed Kubernetes
We are currently investigating an issue potentially affecting kube-api availability as well as issues when trying to schedule stateful workflows. Customers may experience delays in NodePool scaling and maintenance operations. Our engineering team is actively working to resolve th…
- Technical Issues with Support Phone System
We are currently experiencing intermittent issues with our phone system, which may prevent our agents from connecting to incoming calls. We are actively working with our vendor to resolve this as quickly as possible. If you are unable to reach the team by phone, please open a tic…
- Performance Degradation on Managed Kubernetes Volume Attachment and Node Provisioning
We are currently investigating an issue affecting persistent volume management (PVC) and node provisioning within Managed Kubernetes clusters. As a result, some workloads may experience prolonged timeouts during volume attachment (AttachVolume timeouts) or delays in NodePool scal…
- Network packet loss in TXL
We are writing to inform you that we have been experiencing sporadic connection issues and substantial delays on packet delivery. Network technicians have started working on the occurrence immediately after detection and will isolate the problem and solve the issue as quick as po…
- DCD is Currently Unavailable
The DCD is currently unavailable. We are currently investigating this issue and will keep you updated.
- Cloud Support: Telephone Support reduced capacity
There may be periods of increased waiting times when calling IONOS Cloud Support by phone. We ask Customers and Partners to contact Cloud Support via the DCD Form or Email, instead. Thank you.
- AI Model Hub API Unavailable
The AI Model Hub API is currently unavailable. We are working on restoring the service.
- AI Model Hub API Unavailable
The AI Model Hub inference API is currently unavailable. API requests are returning 503 errors across all model endpoints (chat, embedding, rerank, image). This is related to the ongoing Kubernetes infrastructure issue in Frankfurt. Our team is actively working on restoration. We…
- Partial Connectivity Degradation to Control Plane Affecting Kubernetes Operations
Customers may experience connection problems to the control plane and degraded functionality of kubernetes